We pride ourselves on the quality of our work and the service we provide that’s why we have over 80 5* reviews!
Well, all I can say is Outstanding my wife and I purchased our first Touring Caravan at the beginning of August. we wanted a caravan with a fixed bed and motor mover, which we got when we got the caravan home we found that the motor mover wasn't working, after contacting the dealer that we purchased the caravan from, he said to get someone out to it and he would pay for the repair.
We contacted Liberty Caravans and Dave (service engineer) came out to look at the motor move after trying to resolve the problem he said it required a new one.
I telephoned the dealer to give him the bad news, while I was on the phone Dave did some damp testing and informed us that the caravan had a fair amount of Damp.
I asked him what he would do if it was his caravan and he replied take it back as it would be very expensive to resolve.
We contacted the dealer for a full refund and the caravan is going back
once again thank you Liberty.
I rarely write reviews but have to say that we have been so impressed with the service provided by Liberty Caravan Services that I wanted to ensure it was recognised. From first contacting Matt at Liberty Caravans the experience has been without doubt 5 stars!
First impressions always say a lot & he was informative, helpful & arranged for our service to be done at home. Dave the service engineer is a credit to the company, he arrived timely on the dot & again was professional, friendly, thorough & helpful.
I can’t believe for years we have missed the boat by not having our caravan serviced at home, no more weekends having to empty it, take & then pick it back up. It was so easy & great to have the engineer to talk to & point out what he was doing & any issues he found & even better cheaper too!!! Win, win all round, needless to say, we would definitely recommend them to other people.
Thank you Matt for a speedy repair on our fridge in our motorhome. Just took a bit of information and a short video for you to know what part to order.
We brought it to you Wednesday and you brought it back for me on the Thursday evening. Can't thank you enough for the above and beyond service we received.
Been out today for a picnic run. Worked brilliantly. Thanks again. Margaret
Pre the service We received a couple of reminders, which I was able to confirm and we both then were confident.
Dave arrived just before the allotted time and we were able to leave him to it.
He was very thorough and was obviously experienced. Job completed and Dave gave us a report on a couple of minor issues. The price was right too!